Puppy's first groom is the most important of them all! It's where they learn about the sounds and experience of spa time which will become a regular part of their lives. We make sure to make their first spa experience a pawsitive one- taking our time introducing them to each stage of the grooming process. We may not be able to do everything the first time around. If they are not comfortable with something on the first visit, we will slowly get them used to it through consistent visits and our pawsitive, calm environment.